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Email to the Street Apparel Group
Sales and Service:- Answered 7 days/wk
- All pre-sales inquiries from US buyers (except items on eBay in which case you’d use the links below) such as:
- All product questions; features, fit, etc
- Questions about payment & terms (but try here first)
- Product availability (although most can be answered by product drop down menus)
- Shipping options and prices (but try here first)
Order Service:
- Answered 7 days/wk
- All post-sale inquiries from US buyers such as:
- Changes to recently placed orders before shipment (but please read this first)
- Questions about shipments (but order status and tracking can be found here)
- Lost package help
- Product warranty issues
- Questions about returns (arrange routine returns here, info on exchanges)
All International Customer Issues
- Answered M thru F
- All pre-sale and post- sale questions from customers whose shipping address is outside the US, territories, APO/FPO
- Answered M thru F
- Our “satisfaction” address is for customers that have a problem or concern that goes beyond routine issues such as those listed above. Emails to this address are answered by our most experienced people and monitored by the owner. We want to make sure we do everything possible to keep our customers happy!
- Customer praise is always welcome too. And we’d love to have your picture and your comments... submit a Happy Customer Testimonial and get a gift certificate for your next purchase!
Go here to see what we look like!
Please don’t email more than one address about the same issue.
It causes duplicate effort on our end.